Privacy Policy

1. Information We Collect

At Pizza Depot, we value your privacy and are committed to protecting your personal information. We collect information through various channels to provide and improve our services to you. This section outlines the types of data we collect.

1.1 Personal Information

We may collect the following personal information when you place an order, create an account, or contact us:

• Name
• Email address
• Phone number
• Delivery address
• Billing information and payment details
• Order history and preferences

1.2 Automatically Collected Information

When you visit our website or use our mobile app, we may automatically collect certain information, including:

• IP address
• Browser type and version
• Device information (type, operating system)
• Geolocation data (with your consent)
• Pages visited and actions taken on our website
• Referral source
• Time and date of visits

2. How We Use Your Information

We use the information we collect for various purposes related to providing our services and improving your experience with Pizza Depot.

2.1 Order Processing and Delivery

• To process and fulfill your orders
• To manage delivery logistics
• To communicate order status and delivery updates
• To process payments

2.2 Customer Service and Communication

• To respond to your inquiries, feedback, and support requests
• To inform you about changes to our services, policies, or terms
• To send important notifications related to your account or orders

2.3 Marketing and Promotions

• To send promotional offers, newsletters, and marketing communications (if you've opted in)
• To personalize your experience and deliver content relevant to your preferences
• To administer contests, promotions, surveys, or other site features

2.4 Business Operations and Improvements

• To analyze usage patterns and improve our website, products, and services
• To detect and prevent fraud, security breaches, or other potentially illegal activities
• To generate anonymized, aggregate data for business reporting and analysis

3. Your Rights

You have specific rights regarding your personal information that we collect and process. We respect these rights and aim to fulfill your requests regarding your personal data.

3.1 Access and Information

You have the right to request information about the personal data we hold about you and to access that data.

3.2 Correction and Update

You have the right to request corrections to inaccurate or incomplete information we hold about you.

3.3 Deletion

You have the right to request deletion of your personal data under certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.

3.4 Restriction of Processing

You have the right to request restriction of processing of your personal data in specific situations.

3.5 Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format.

3.6 Objection

You have the right to object to processing of your personal data for direct marketing purposes or when processing is based on our legitimate interests.

3.7 Withdraw Consent

Where processing is based on your consent, you have the right to withdraw that consent at any time.

3.8 How to Exercise Your Rights

To exercise any of these rights, please contact us using the contact information provided at the end of this Privacy Policy. We will respond to your request within 30 days.

4. Cookie Policy

We use cookies and similar technologies to enhance your experience on our website, understand usage patterns, and improve our services.

4.1 What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They help us recognize your device and remember certain information about your visit.

4.2 Types of Cookies We Use

• Essential Cookies: Required for the website to function properly, enabling features such as secure checkout and account access.
• Functional Cookies: Help us remember your preferences and settings to enhance your experience.
• Analytical/Performance Cookies: Allow us to recognize and count visitors and see how they move around our website, helping us improve functionality.
• Targeting/Advertising Cookies: Record your visit to our website, pages visited, and links followed to make our advertising more relevant to your interests.

4.3 Cookie Management

You can manage cookies through your browser settings. Most browsers allow you to refuse or accept cookies and to delete them. However, if you disable cookies, some features of our website may not function properly.

4.4 Third-Party Cookies

We may allow third-party service providers to place cookies on our website for analytics, advertising, or social media features. These third parties have their own privacy policies, and we encourage you to read them.

5. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the following information:

We will respond to your inquiry as soon as possible and within 30 days.